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customer care
Our products are real timber and provided they are well looked after; will last for years to come. Wooden toys are not suitable for water play as the product will absorb the water and cracks and splits may appear as it dries. To care for your products, or remove marks made from little hands, a quick wipe over with a damp cloth and natural cleaner (ie; vinegar) should bring back the wood to its natural beauty.
If you have any other questions regarding your product or the care of our toys, please email us at hello.onceatree@gmail.com
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